You may have already selected a backend system for your business that works well inside your four walls, but your business does not exist in a bubble. Your sales staff visits your customers to take orders and deliver products. They might do this at the same time or you may have delivery trucks come after the sale to deliver the product. The delivery person needs to know what stops to make and may need a signature for Proof of Delivery.  This could entail a stop at a store that requires DEX or they force them to wait, or in a worst-case scenario, the driver cannot deliver at all. Then you end up having to handle the refusal of a delivery or a return.

Once your employees leave the building, do they need to carry a pile of paperwork or an old, cumbersome device?  Do they need to connect to WiFi or get a cell signal in order to sell or deliver the product?  What if there is slow service or none at all?  Are they making the customer wait while they resolve issues, or even worse, do they need to call the office to get information and place orders?  Does the delivery staff need to gather signatures on paper and bring it back to the office where they file or scan them?

There is a better way!  At FwdMbl Solutions, we think that if you have a backend system you like, you should keep it!  We can integrate with virtually any backend system so you can keep the one that works for you.  The value FwdMbl Solutions provides is when your employees step outside the four walls of your business and they have everything they need at their fingertips!  No stacks of paperwork and no large, cumbersome devices.  FwdMbl Solutions applications all work disconnected or connected, there is no need for WIFI or cell service.  This is not a webpage displaying on a device. Have a slow connection or none at all? Not a problem.

But the part you don’t see is the real magic!  FwdMbl Solutions integration services connect the backend system to our mobile system.  We make a seamless connection into and out of your backend system, which is the source of truth.  There’s no need for double entry.

We get a lot of calls from people who have tried other systems that look like they will work, but the functions they actually need are lacking or missing when they try it.  Other systems try to display webpages on a device, which is problematic when there is no Internet or a slow connection, especially when there’s a large number of items. These programs can also result in a loss of orders or other data, which can be extremely problematic in the middle of a large order.

We can connect and integrate to NetSuite, Quickbooks, Sage, MS Dynamics, Traverse, S2k, and even AS400 systems.  Do you have more than one system that needs to be integrated?  File drops, IoT, POS, or anything with API connections is a possibility! We started with integrations and write our own, so we know a thing to two about how they work and we never use a canned engine that costs you even more money. We provide deep integrations, which means you get the most comprehensive and seamless solution available with no need for double entries or manual processes.

Let us make our magic work for you!  Let’s talk integration and keep that system you like.  FwdMbl Solutions will let you take your backend system with you, in the palm of your hand.

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